We will replace any and all products that have any defect in quality or workmanship. We will automatically push all reprints and reshipments to the front of the line, and get them to you fast.
When we make a mistake, we will move all of your reprints and reshipments to the front of the line, and get them out the door.THESE WILL ALWAYS BE FREE OF CHARGE.During peak times we will ship most shipments via 2 day delivery to get them to your faster.
When you make a mistake, we will help you by moving all of your reprints and reshipments to the front of the line, and get them out the door. In some cases we will need to charge a modest fee.
Yes, you can make changes, BUT time is of the essense. For Standard Shipping orders, there is 24-48 hours to make changes to orders without incurring a fee. Once announcements are printed, we can not change them without throwing the old ones away. This will incur a charge.
For Rush Orders, there is 2 hours from the time placed to make changes to orders without incurring a fee.
Defective merchandise will be replaced at no cost to the customer or refunded 100%.
Personalized merchandise, if not defective or incorrect, cannot be refunded.
Our lifetime warranty guarantees your ring and simulated stones to be free from defects in workmanship or material for the life of the ring!